The General Medicine Booking team

April 2018

The General Medicine Booking team have won the April Values in Practice Award for their continued contribution to the Shrewsbury and Telford Hospitals. The team are specifically being congratulated and thanked for their recently support to the ops team and clinical nurse specialists. Due to Winter Pressures, NHS England requested a clinic was cancelled at last minute. The team contacted every patient to inform them of the cancellation and dealt with patient “disappointment” admirably. They worked hard and quickly rebooked the appointments, always having the patients best interest at the centre. Well done to everyone in the General Medicine Booking Team at RSH.